1 hour ticket response
We are specialized in giving a rapid and appropriate solution to every technical support ticket sent by a customer. Our capable customer support team representatives will review your query and will offer you the most efficient option. We offer a 1–hour response time guarantee for all helpdesk tickets. In reality, our average response time has proved to be twenty minutes.
A Premium Help Desk Service
We’ve got a team of web hosting support experts who are eager to reply to all your inquiries anytime you are in need of assistance. The vast majority of our support team representatives have many years of experience in the shared hosting niche, which implies that you can always rely on fast and comprehensive answers to your queries.
An Easy–to–Navigate Help Center
Incorporated into the Web Control Panel is an intuitive Help Center section, which includes a variety of sources of information. You can browse through a regularly updated knowledge base featuring web hosting account administration articles and website administration articles, check out the how–to video tutorials or take a peek at the F.A.Q. library.